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Privacy Policy

RDAC SA DE CV, with address at Carretera Nacional 5002, Torre B 801, Colonia Villas la Rioja, Monterrey, NL, 64984, Mexico, is responsible for the use and protection of your personal data and hereby provides this Privacy Policy in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations, to inform you which personal data we may obtain, their purposes, and the terms under which we will be using them, seeking at all times to guarantee their confidentiality and protection according to the physical, technical and administrative security measures we have implemented for this purpose.

What purposes will we use your personal data for?

The personal data we collect from you will be used for the following primary purposes that are necessary for the service you request:

Additionally, we inform you that we will not use your personal information for the following secondary purposes: marketing, promotions, surveys, invitations, etc. These are not necessary to provide our services.

What personal data will we use for these purposes?

To carry out the purposes described in this privacy policy, the data requested may include:

IDENTIFICATION AND CONTACT DATA: Name, Tax ID (RFC), Address, Cell phone, Email.

EMPLOYMENT DATA: Work address, Institutional email, Institutional phone. FINANCIAL DATA: Tax information (billing information).

Do we collect sensitive data?

According to the environment in which the different data are processed and the level of risk generated by their treatment to the holder, Financial and/or Patrimonial Data may be considered sensitive, which under no circumstances RDAC SA DE CV may dispose of unilaterally without prior express authorization from the data holder.

Additionally, we inform you that the aforementioned data is obtained for processing through the following means:

In Person: When you come directly to us to request or acquire our services.

Direct: When you provide your personal data to request or contract our services through our website, by phone, email or any other technological means.

Indirect: From any other commercially available source of information or those permitted by Law.

With whom do we share your personal information and for what purposes?

The law provides for the national or international transfer of personal data without authorization from the holder, only if it is provided for in a law or treaty to which Mexico is a party, has the purpose of fulfilling obligations derived from the commercial relationship between the holder and the responsible party as indicated in Art. 10 and 37 of the LFPDPPP.

We inform you that your personal data is not shared with persons, companies, organizations or authorities other than us.

How can you access, rectify or cancel your personal data, or oppose its use?

You have the right to know what personal data we have about you, what we use it for and the conditions of use we give it (Access). Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate or incomplete (Rectification); that we delete it from our records or databases when you consider it is not being used properly (Cancellation); as well as to oppose the use of your personal data for specific purposes (Opposition) or revoke your consent that you may have granted us, through the procedures we have implemented directly with our privacy department and/or by sending an email to rdeandar@empresavirtual.mx indicating as Subject: "Exercise of ARCO Rights", attaching the request, valid official photo identification, contact information, documentation supporting any modification and/or update to your personal data, and in case of support from a legal representative, documentation proving their identity and representation. Upon receiving your request and finding it complete, we will perform a relevance analysis, having 20 business days for this and 15 additional business days to, if applicable, carry out the corresponding operational-administrative activities to fulfill your request, in compliance with the LFPDPPP and its Regulations.

In case the response is not satisfactory or you have not received it by the deadline, you have 15 business days to request a "Rights Protection" procedure before INAI, whose request and process you can consult directly on their website www.inai.org.mx.

How can you limit the use or disclosure of your personal information?

In order for you to limit the use and disclosure of your personal information, we offer you the following means:

Your registration in the Public Registry to Avoid Advertising, which is managed by the Federal Consumer Protection Agency (PROFECO), so that your personal data is not used to receive advertising or promotions from companies of goods or services. For more information about this registry, you can visit the PROFECO website or contact them directly.

Your registration in the exclusion list at the email account: sales@sumapp.com, so that your personal data is not processed for marketing, advertising or commercial prospecting purposes by us.

Use of cookies and/or web beacons?

It is important to mention that we have a website and use technical cookies with the sole intention of providing optimal website functionality according to the device used to access it.

At no time do we use other cookies or any other technological tool that exists in the market to collect any information regarding the browsing profile and/or preferences of our clients or prospects. However, the USER can deactivate and/or delete these cookies through their Internet browser.

At SuMapp, the privacy of our users is our priority. This notice details how we collect, use and protect your information when you interact with our mobile application.


1. Personal Data We Collect

In addition to the data provided during registration, we inform you that each time you interact with the App, our system automatically collects the following technical and geolocation information:

2. Purpose of Data Processing

The aforementioned data is collected for the following purposes:

  1. Security: Validate that account access is legitimate and prevent fraud.
  2. Functionality: Enable the use of location-based features.
  3. Technical Support: Diagnose problems and improve interface performance.
  4. Legal Compliance: Maintain a historical record of operations required by competent authorities.

3. Consent

By using SuMapp and activating location permissions on your device, you give your express consent for us to collect and process GPS, IP and timestamp information in accordance with this document.

How can you learn about changes to this privacy policy?

Any change that RDAC SA DE CV considers necessary to make to this Comprehensive Privacy Policy due to changes in its operations and/or applicable regulations will be notified to you through our website sumapp.com and/or by sending you an email.

The client's personal data will be kept in strict confidentiality, in accordance with the security, administrative, technical and physical measures that RDAC SA DE CV implements in its security policies and procedures, prohibiting its disclosure and limiting its use to third parties, in accordance with the provisions of this Privacy Policy.

Privacy Policy Consent. The holder of personal data states that they have read and agree with the terms and conditions of the Privacy Policy made available to them, knowing the purpose of the collection and processing of their personal data, as well as the procedure for exercising their ARCO Rights. By providing information via Internet, telephone or in person, you grant your consent to this Privacy Policy.

Last updated: February 12, 2026